Comments on: Chase Introduces Ultimate Rewards

By: Thomas

Thomas — Sat, 09 Jul 2011 10:58:38 +0000

I’ll be canceling my account with Chase after my first attempt to navigate the new Ultimate Rewards web site. It’s no longer possible to simply trade your points for statement credit, now you must redeem them for individual purchases made in the last few days. The site dose not streamline the process, it doesn’t give you a list of eligible purchases. You need to click back and forth between the rewards page and your statement, and enter the date, and amount of the purchase one by one.

When I called Chase, to ask if there was some way around the poorly implemented new system, it took 20 minutes to navigate though their phone tree. When I finally spoke to a live person it was someone who spoke English poorly, and told me that generic statement credits had never been possible. An obvious lie, I’ve been using my credits for statement credits for years.

Chase, you used to be the best credit card in the business, now you are just a sad mockery of your former self.

By: Ultimate Schmultimate

Ultimate Schmultimate — Tue, 12 Jan 2010 21:55:59 +0000

“While other credit card issuers are limiting or restructuring their reward programs, Chase launches a new rewards program – Ultimate Rewards. ”

The point system for Chase’s Ultimate rewards results in fewer points per dollar than the old system. Chase has limited their program.

By: ace

ace — Thu, 20 Aug 2009 09:58:37 +0000

Chase can take their cards and SHOVE IT where the sun don’t shine. They are nothing but LIARS. They tack on all sorts of fees to the card and paying the minimum or even half of the card balance isn’t good enough for them. They will just close your account after a couple of times of you only paying half the card balance, report you to the credit bureaus as “delinquent” and send 10 different debt collectors after you. I’m not kidding about this.

There is NO negotiating with them. It’s either you pay the card in full or you will be paying through the nose with their miscellaneous fees. I wouldn’t recommend Chase to a dog for Christ sakes.

Don’t get a card with Chase and certainly DO NOT open a bank account with Chase. You will be SORRY beyond belief if you have an account with Chase. Chase will close your bank account without warning if you don’t keep more than $12 in it at any given time. $12 that goes towards their “monthly service fee”. And after they close your bank account, your name gets listed in Chex System and you have NO choice but to get a second chance checking account. There is NO way of getting your name out of the Chex System.

If you have an account with Chase, CLOSE IT NOW. DO NOT WAIT. DO NOT PATRONIZE THEM. Don’t patronize businesses that practice deceptive tactics. I will HATE Chase forever and a day. I don’t want anyone to go through what I went through with Chase. It’s mind blowing the way they operate.