According to a press release on the Capital One℠ website, having proven outstanding customer service, Capital One’s Retail Banking, U.S. Credit Card, and Small Business Credit Card Centers have all recently been honored with J.D. Power and Associates® Call Center Certification.

In today’s competitive market, this recognition is a testament to the commitment Capital One has made to its customers. “Earning J.D. Power certification across our Bank and Card businesses is reflective of our intense focus on the customer experience and it is reaffirming to know that we are living up to the high standard set by J.D. Power,” said Katherine Busser, EVP of Capital One Bank Operations. “That we received all of these certifications within a short amount of time of one another demonstrates our commitment to ensuring the highest customer satisfaction and continuous improvement.”

Achieving JD Power and Associates Call Center Certification is a rigorous task that involves both customer feedback and detailed on-site evaluative visits. To receive the recognition, performance is measured against a national standard, and call centers must score high in 118 different categories. Evaluation covers such areas as concern for the customer, courtesy, knowledge, information provided, and time taken to resolve problems. Marks received must place the call center in the top 20 percent before being awarded certification.

Capital One’s certification is a distinguishing mark that indicates the call centers for Retail Banking, US Credit Cards, and Small Business Credit Cards consistently provide high levels of customer satisfaction, are professionally managed, and have effective, reliable processes.

“Capital One made a commitment several years ago to transform our customer experience, and these certifications are milestones that demonstrate our progress even as we continue to raise our game,” said Heather Cox, EVP of Capital One Card Operations. “Our customer satisfaction scores have been consistently rising across the board at Capital One, and our associates are working tirelessly to deliver exceptional service to our customers.”

Advanta has made it their business to service the financial and credit needs of small businesses. They are commited to providing the financial products small businesses need and demand. To meet the ever-changing needs of businesses, Advanta has introduced four new business credit cards that build and improve on the predecessors. Read details on each new card below.

Advanta Platinum BusinessCard with Unlimited Rewards

The Advanta business credit card, formerly known as the Advanta Platinum BusinessCard with Rewards, now gives businesses the opportunity to earn unlimited rewards. This replaces the previous reward program which featured reward points based on several tiers.

Advanta Customizable Platinum BusinessCard with Unlimited Rewards

This customizable credit card lets you do more than just add your business name to the top of the card. Add your business name and logo to the card to show off your business every time you use the card. This card also now features the Unlimited Rewards program for an easy and simple way to earn rewards for your business.

Advanta Platinum 90-Day Interest Free BusinessCard

Any business can use the additional help of more cash flow. Sometimes the money doesn’t always come in when the bills are due. This new card from Advanta replaces the Life-of-Balance card and can help your cash flow situation by not having to pay any interest on new purchases for 90 days. It’s not an introductory offer either – it’s available on every new purchase.

Advanta Business World MasterCard

This new card offers a whooping 50% bonus on all the points you and your business earn each year. Earn points towards travel, gift certificates and merchandise all with no limit or restrictions. Get all this with no annual fee.

To get more information or to apply for any of the new Advanta business credit cards, click on the card’s corresponding image.