Recent headlines proclaimed news that a ring of criminals bilked restaurant customers of at least a million dollars in a sophisticated fraud scheme. Unlike similar identity theft crimes, the targets were not the unsuspecting, elderly whose naïveté make them vulnerable, but members of the upper echelon of society, those often regarded by the average Joe as somewhat untouchable.
The culprits operated out of posh New York City restaurants, and, using handheld skimmers, were able to steal credit card information from clientele who carry the country’s most prestigious and most exclusive credit cards such as the American Express Centurion Card®. The information was then transferred to a computer and used to create bogus credit cards, which were eventually used to purchase high-end, luxury items that the criminals sold on eBay®.
Reactions to the story have ranged from the cavalier indifference of the younger set who tend to believe in their invulnerability to the fear-filled questions of those who are both less comfortable and less familiar with the technology of our computer age. “If those wealthy enough to own cards such as the Centurion Card (commonly referred to as ‘The Black’ card, which is a ‘By Invitation Only’ card with an initial fee of $5000 and an annual fee of $2500 just to posses), don’t know enough to avoid being scammed, then how will I ever be safe?” is a thought many have had.
With credit cards, as with life, there are no sure-fire guarantees, but whether you are part of the jet set or are working hard to make ends meet on a monthly basis, there are steps you can take to protect yourself from credit card identity theft.
- Keep a hard copy of all credit card information
- Use credit cards, not cash or debit cards
- Limit the number of credit cards you carry
- Use only one credit card for making online purchases
- When making purchases with a credit card, never let the card leave your sight
- Inspect ATM’s, gas pumps, and other machines designed to scan your card before completing a transaction
Protecting yourself starts with keeping a hard copy record (this is not a file you want saved on your computer) of all the credit cards you own, their account numbers, expiration dates, and the customer service number to call in case the card is ever lost or stolen.
Actually, using a major credit card such as VISA®, MasterCard®, or Discover® for purchases is itself a protection. If you are carrying cash and have your wallet stolen, the cash is gone. Period. However, when you report your card as lost or stolen, most credit card companies have liability limits, often as low as $50.
Your purchases, made with a credit card, are protected as well. If you go on a shopping spree, leave your purchases in your vehicle overnight, and a thief breaks in and steals your merchandise, most credit card companies will cover that. Again, if you pay in cash, well, maybe you could work something out with your homeowner’s insurance policy if the deductible isn’t too high and if you’re not afraid of premium increases due to a claim.
Because of the liability limits set by most major credit card issuers, using a credit card for purchases, including dining out, is much safer than carrying a debit card. Debit cards are generally linked directly to a bank account. Once a criminal has debit card information, that information is generally used to immediately empty the account to which the debit card is linked. Although there are now federal laws in place that give consumers some amount of protection in the case of fraudulent electronic withdrawals, there are many stipulations, especially in relation to the time in which the theft of a card was reported, and hundreds of stories of individuals battling their bank for months if not years to get stolen funds reimbursed.
Limiting the number of credit cards you carry with you to one or two is another wise move. This protects you both if your wallet or purse is physically stolen, but it also protects you from having information stolen electronically. As technology has advanced, many credit cards carry Radio Frequency Identification (RFID) that allows customers to pay for their purchases without ever letting go of their credit card by simply holding the card close to the point of sale reader. Visa’s payWave® and MasterCard’s PayPass® are examples of this technology. Just as the RFID imbedded in the cards can allow for contactless purchase, a thief with a reader can also steal that information without ever having to physically touch your credit card. Although this theft would be a little more difficult to achieve because the criminal would need to be 1 to 4 inches away from your card, the best protection is to limit the number of cards you carry and therefore the amount of information that could be stolen.
In like manner, limit your susceptibility to having credit card information stolen when making purchases online by using only one credit card for online shopping. In fact, some people not only limit their online shopping to one card, but also limit that card to being used exclusively for their online shopping and nothing else. Of course, when making purchases online it is best to shop only at well-known, reputable merchants, be sure the transaction is completed through a secure website, (the web address should begin with https://) or to consider using a third party, such as PayPal, to complete transactions with companies other than recognized major stores.
Whether grocery stores, gas stations, or your favorite fashion outlet, many retailers now have card scanners that allow the consumer to swipe their own card. Never having your credit card leave your hand, or at least your site, is the best way of protecting yourself. Portable credit card scanners, like those used by the culprits in the NYC restaurant scam, are available to anyone for less than $100. Holding onto your card is your best guarantee against similar theft. Of course, we all dine at restaurants where the friendly wait staff kindly inform us the when we are ready, they will be our cashier. Take the initiative to protect yourself by letting them know you would prefer to take the invoice to the cash register yourself. Remember, the customer is king, and if there is a problem, a quick, friendly chat with the manager will result in your card staying in your possession.
Even if you aren’t a computer whiz, you have a responsibility to educate yourself. Use the internet to become aware of what scanners or skimmers used by crooks look like. Also research images of pin-hole cameras used with skimmers on ATM’s. Get in the habit of visually inspecting machines you are intending using with your credit or debit cards, especially if that machine, such as an ATM or a gas pump, is outside, accessible, and not in full vision of an employee the entire time it is accessible to the public. If anything looks suspicious, don’t use the machine, and report your concerns to the bank or business. They would much rather deal with a false alarm than learn too late that their customers became unwitting victims.
In this age of computers and seemingly daily leaps forward in technology, protecting yourself and ensuring the safety of your family, including protection from credit card/identity theft, comes down to the same things as it did in the years and decades before television was invented and credit cards heard of: preparation; clear, logical thinking; being aware of surroundings; and personal resourcefulness.

