In the past, it has been easy to handle different situations that may arise with your credit card company. The simplest solution has been to get a new credit card. However, with the newest credit crunch, this is no longer an option.

You do have several options if your credit card company cuts your credit limit. Don’t just “take it” because a lower credit limit can hurt your credit score. Here’s how you can fight back.

1. Fight back. First of all, fight back. If you limit gets lowered, call the credit card company immediately and try to negotiate a higher limit. Make sure you point out that you have a spotless payment history. They also need to understand that you used to have “healthy” debt to credit ratio. Don’t just talk to the first person you reach. Ask for supervisor after supervisor until you’ve worked your way up the ladder.

2. Pay it off. If your credit score drops because your credit card company lowered your credit limit, pay off the balance as quickly as possible. Your credit score probably dropped because there isn’t as much available credit anymore. Pay down the balance and get that ‘available credit’ open.

3. Request a limit increase. Just because you’ve taken a hit with one credit card doesn’t mean you have to take a hit with all of them. Call the other companies and request a credit limit increase. You have to be extremely careful with this, because if it backfires, it could damage your credit score more than help it. If the company does a “soft inquiry” by not pulling a new copy of your credit report, your score won’t be affected. However, if it does a “hard inquiry” by pulling a new copy of your credit history, it could lower your credit score for an entire year. If you can request a limit increase online, it is probably a “soft inquiry.”

4. Open a new credit card. This option isn’t for everyone. Your credit score has to be fairly good these days open another (just because your current credit card company lowered your limit). Your credit report will take a short-term hit because of the inquiry and the new line of credit.

5. Do NOT cancel the card. Many people make this mistake by trying to get even with the other credit card company. Don’t do this. Simply don’t use the card. Having that card available, yet empty, will help your credit score.

Don’t let your credit card company lower your credit limit without a fight. Take a stance. Follow these steps to preserve your credit score and available credit limit.

For me personally, the answer to that question is a resounding yes! Customer service isn’t just about talking with someone on the phone or at a counter and having them answer my question or conduct a transaction for me. It’s more about my overall impression of the entire experience; the atmosphere, the goods or services and the way I was treated makes the complete package, not just some salesperson sucking up to me to get a sale. I understand that not every person at every company has the capacity to perfrom at such a standard every time, but there are a few companies out there who just seem to get it right while others can’t.

Take for example two credit card companies - USAA and American Express. Both companies have received the highest rankings for customer satisfaction, one from Consumer Reports and the other from JD Power and Associates. Is this a coincidence that I have accounts with both of these companies? Not exactly. USAA is more by coincidence for me, but without surprise, while American Express is solely by choice. My experience with both of these companies has been excellent and it is no surprise to me that either of these companies receive high ratings from other customers and ultimately from organizations like Consumer Reports and JD Power and Associates. Using a credit card from American Express does come at some cost, but I knew that before I became a customer. To me that additional cost or slight inconvenience is more than worth it.

Just like you I’ve also had bad customer service experiences too. For many years I used cellular services provided by Sprint because I was getting a “great deal” (price) on my monthly bill. However, anytime I had a problems with my phone or service,  I had to go to a Sprint store where I expected to leave there completely frustrated with my blood near its boiling point. Sure the reps were nice for the most part, but no one could ever seem to really help me or fix my problem. Why I stayed with them for so many years, I don’t know, but I now recognize the money I saved on my monthly bill was not worth it at all. When the opportunity to switch to a different provider presented itself, I did so without hesitation. The money I saved resulted in a lot of frustration and an overall bad customer service experience.

So I beg the question, does customer service influence where you shop or which companies you use? For me the answer is clear, I would rather pay more, sometimes a lot more, to have customer service experiences like those I’ve had with USAA and American Express. Leave us your comments and feedback.

People generally have different misconceptions about credit cards. It is important for you to make good credit card decisions. Make sure you don’t make these costly credit card mistakes.

1. Minimum Payments. Paying only the minimum payment can be extremely costly. You will end up paying a lot of interest if you don’t pay off your credit card each month. You will also become enslaved to your credit card balance, never being able to get out from under it.

2. Cash Advances. Credit card companies make you think that cash advances allow to get free money. When they don’t advertise is how much interest you’ll be paying each time you take a cash advance. Most times, you’ll be paying over 25% for each advance.

3. Budget with Your Card. Don’t make the mistake of thinking that you can buy whatever you want now and pay for it later. This is an easy way to get way over your head in debt. Stick to your monthly budget. If you use your credit card, especially to earn rewards, make sure you have the money in your checking account to back it up.

4. Late Payments. Never make a credit card payment late. You will be charged a late fee and end up paying a lot more for that tank of gas than you intended. Always pay off the entire balance on your credit card a few days earlier. This will get you in the habit of making good credit card decisions.

5. Understand. Make sure you read the fine print and understand exactly what you are getting into. Know what introductory rate you’ll be paying, what the rate will be after the introductory period, what the late fee is, what your due date is, etc. When you apply for the credit card, you are entering into a contract with the credit card company. Make sure you know what the contract means.

6. Too Many Cards. Don’t get too many cards. Lenders do not look favorably on a ton of open revolving accounts. If you need one or two credit cards, get them. But, be careful you don’t have so many cards that you can’t keep up with each one.

7. Monthly Statement. Your monthly statement is your opportunity to review your credit card balance with a fine toothed comb. Review each statement carefully and make sure every charge is correct. This is also your opportunity to watch for identity theft. Your monthly statement is given to you for a reason. Read it carefully.

Be sure you are making good credit card decisions. In order to have good credit now and down the road, you need to be smart with your credit card. Don’t make any of these costly mistakes, and you’ll be on your way to great credit in no time.

Credit cards can be a good thing if you know how to use one. These are ways that credit cards can make your life better:

1. Accumulate reward points for free merchandise. Get a reward credit card and get free stuff. Each time you use your credit card, you’ll accumulate points that can be redeemed for discounts on gas, movie tickets, restaurant gift cards, and more.
2. Buy now, pay later. Credit cards give you the option to make a purchase now and pay for it later. This is a great benefit, especially for emergencies or help with cash flow.
3. Accepted virtually everywhere. Credit cards are generally accepted everywhere. This is great when you are running low on cash.
4. Easy to carry. A credit card takes up less room than a wad of cash does.
5. Online shopping. Pretty much the only way to buy things online is by using a credit card. Your credit card comes in handy if you do a lot of online shopping.
6. Build credit. Using your credit card wisely is one of the best ways to build your credit. This will show lenders how responsible you are and make them more willing to loan you money.
7. Teach responsibility. Credit cards can teach you responsibility because you have to account for each purchase you make in order to stay out of debt.
8. Teach money management. Credit cards are a great way to teach you how to handle your money. You have to carefully budget your money and your purchases.
9. Variety of payment options. Many times, you can chose different payment options. You have the flexibility to chose your due date and payment amount.
10. Online monthly statements. Most credit card companies offer an online program where you can view your credit card activity. This helps manage credit card purchases tremendously.
11. Not having to carry cash. Isn’t it a pain and a hassle to carry cash all of the time? Credit cards make it so easy to swipe and sign.
12. Good Customer service (most of the time). You can’t call a customer service department if you have a question about the cash you carry. You can, however, call in regards to your credit cards and credit account.
13. Earn cash back. You can earn cash back through a percentage of your purchases. This is a great way to combat rising inflation too.
14. Give you a buffer until payday. Credit cards help get you through until payday, especially when unexpected circumstances arise.
15. Tool for tracking your expenses. It is so easy to track expenses and purchases now with different tools that the credit card companies offer. Most companies have an online tracking system. Many also offer a year-end statement that categorizes all of your purchases from the entire year.

These are just a few of the ways that credit cards can make your life better. Credit cards can be an unmatched tool that can assist you on your quest for financial freedom.

As people have become more dependent on credit to purchase homes, cars and more, the importance of your credit rating has also increased.  Often times, people don’t understand what affects their credit reports or rating.  Most people don’t understand that their credit rating is one of the most important things they can ever own and the importance of protecting it.  If you don’t understand something, how can you protect it?

Every time you use credit, you are borrowing money from someone else.  You promise to pay each amount back within a specified period of time.  Your lender uses the amount you borrow, the interest rate and the length of time you are going to borrow it for to determine your monthly payments.  You absolutely, positively have to make each monthly payment, and pay it on time.  Your credit score is a statistical number that shows the likelihood of your paying the lender back.  Your credit score isn’t just a number that the credit bureaus get out of thin air.  It is precisely derived from a set formula.

Each credit bureau uses different criteria for calculating your credit score.  However, they each use the same basic formula and come up with basically the same number.  One credit bureau might only look at your credit report, while another may use more than one factor.  Either way, each bureau gives you an accurate rating based on your credit.

There are many factors that can be used when determining your credit rating.  Your payment history, the amount of your current debt, the length of time in which you have had credit, the mixture of different kinds of debt that you have, and the number of inquiries on your record.  The more loans you are trying to take out (inquiries), the more it will drag your credit down.  Your credit score will also be lower if you haven’t had credit or used credit for a very long time.

Credit scores range from 350-800.  The higher your credit score, the better it is.  If you have a lower credit score, lenders view you as a higher risk than someone with a higher credit score.  In other words, someone with a credit rating of 350 is going to be a bigger risk than someone with an 800 score.

So, why is your credit rating so important?  Every time you apply for a loan or even hook up your utilities, your credit is checked.  Your credit rating is the easiest way for lenders or utility companies to see what kind of risk you are.  The higher the risk you are, the more your payments will be.  This is according to financial theory.  Theoretically, higher credit risk means that a “risk premium” must be added to the amount that you borrow.  Risk premium helps protect lenders, mortgage companies, credit card issuers and others that may loan you money.  Imagine what would happen if lenders gave everyone the same rate and same amount of money.  Some people would pay it back faithfully, while others took advantage of the system.

Credit ratings are a fragile thing.  You need to protect your credit score with everything you’ve got.  If you make your payments on time, be careful about how much you borrow and make wise purchases, you should be fine.  Understanding what your credit rating is and what it is saying about you could save or cost you.